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the Conrad Tokyo, a Luxury Hotel in Shimbashi

the Conrad Tokyo, a Luxury Hotel in Shimbashi

The Conrad had everything I love in a modern five-star luxury hotel: tasteful design seamlessly incorporating art and nature; well-appointed, spacious, and spotlessly clean rooms; and excellent staff (whether that means refilling coffee, setting up a high chair, booking reservations, or making sightseeing and restaurant recommendations).

Conrad Tokyo review - luxury family travel

Booking

We booked a four-night stay using Hilton HHonors points and emailed the hotel beforehand to let them know that our party consisted of three adults and a baby (my mom was vacationing with us) and would require a suite rather than a regular room. We planned to look at our options and pay for the upgrade upon arrival. We also paid a nightly extra person fee for my mom.

Lobby and reception area

Lobby and reception area

Check-In

We took a taxi from another Tokyo neighborhood and were immediately greeted by multiple hotel staff members upon entering the porte cochere. Another person escorted to the elevators, which quickly whisked us up to the lobby level.

Welcome drink and oshibori (cold washcloth) to freshen your hands and face.

Welcome drink and oshibori (cold washcloth) to freshen your hands and face.

We were assisted at check-in by Yukiko Kawahima, who I wanted as my new BFF by the end of our four-night stay. She was so nice and was the also the bearer of the best news: based on my Hilton HHonors Diamond status, we would be getting (1) free breakfast in either the restaurant or the executive lounge (Kawahima-san recommended that the restaurant might be better with Jules); (2) executive lounge access with snacks and champagne in the evenings; and (3) a free upgrade to a King Suite with view of Tokyo Bay. Yay!

Photos of the Conrad Tokyo

Conrad hotel Tokyo - luxury family travel

The hotel just exudes luxury, and art blends seamlessly into the decor.

Conrad Tokyo - luxury hotel review - family travel

Case in point: the large format paintings near the elevators— just gorgeous.

Hallways: dark mahogany with cherry blossom motif.

Conrad hotel Tokyo - king suite with view - luxury family travel blog

King Suite with Tokyo Bay View

Conrad hotel Tokyo - king suite with view - luxury family travel

The room was super spacious, with enormous ceilings and beautiful details. Note the repeating cherry blossom motif on the carpet and silk paneling.

Conrad hotel Tokyo - king suite with view - luxury family travel blog

The room came with a full bath, separate bedroom, and a living area with a half bath. The bathroom was luxuriously large, with a tub within the larger shower area and a separate water closet.

We set up my mom’s cot in the living room and were super appreciative that they were so attentive to giving us three of everything (towel sets, welcome candies, bottles of water, bathrobes, yukata, Conrad bears, etc.)- they did not miss a beat.

Breakfast Buffet at Cerise

Cerise is one of four in-house dining options, but the only one open for breakfast, lunch, and dinner. Collage (modern French), China Blue (avante-garde Chinese dining), and Kazahana (Japanese traditional) are open for lunch and dinner, but not breakfast.

Conrad Tokyo - luxury hotel review - family travel - Cerise restaurant

We enjoyed the breakfast buffet on all four days of our stay, and I’m happy to report that both service and presentation were excellent.

Conrad Tokyo  luxury hotel review - family travel - Cerise Restaurant

On two or three of the mornings I ordered this perfectly cooked runny egg with truffle shavings atop a waffle — and it was insanely good. And while I know that it’s not good to eat eggs every day, I’m also not on vacation every day.

Conrad Tokyo - luxury hotel review - Cerise restaurant breakfast

Conrad Tokyo Executive Lounge

Conrad Tokyo review - luxury family travel blog

Guests with access to the executive lounge can enjoy breakfast, afternoon tea, and evening cocktails.

Snacks, spirits, and a view.

Snacks, spirits, and a view.

We enjoyed snacks, champagne, and whiskey in the lounge during happy hour. Our first night was the least crowded (and therefore most pleasant), by our last night every seat was filled. Staff will help you find a seat if it’s popping.

Conrad Tokyo’s Shimbashi Neighborhood

Shimbashi is known as a business district, but it’s right next door to Ginza, where you should be spending some time anyway if you love to shop like me. Many of the buildings in the neighborhood are brand new mixed-use commercial & residential projects. So while Shimbashi may lack some of the charm of quieter, more traditional Japanese neighborhoods, being in a “newer” area means there’s always lots to eat and drink in close proximity.

If you’re a fan of Hayao Miyazaki (director of Spirited Away and my personal favorite, Tonari No Totoro, check out the massive Ghibili clock just a short walk away from the hotel, at the Nippon TV tower. It has a set schedule so look it up before you make a special trip.

More Conrad Tokyo Information

  • Narita Airport: 80 min by car | Haneda Airport: 25 min by car | Tokyo Station: 10 min by car

  • 290 rooms and suites, with a minimum size of 48 square meters and 3 meter ceiling height

  • Tokyo’s largest hotel spa and fitness center with 25 meter swimming pool

Contact me to book or for more information about our stay. We totally loved it and I would recommend it in a heartbeat.

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